1. Basic Forms of Business Communication 2. Different Models and Processes of Communication 3. Effective Communication 4. Theories of Communication and Audience Analysis 5. Self-Development and Communication 6. Corporate Communication 7. Barriers and Breakdowns in Communication 8. Practices in Business Commu-nication 9. Principles of Effective Communication 10. Writing Skills 11. Written Business Communication 12. Written Business Communication-Medium : Letters 13. Kinds of Business Letters : Request Letters 14. Good and Bad News Letters 15. Persuasive Letters : Sales Letters and Collection Letters 16. Office Memorandum and Circular 17. Proposal and Report Writing 18. Oral Presentation 19. Non-Verbal Aspects of Communication 20. Effective Listening 21. Interviewing Skills 22. Modern Forms of Communication.