To see if you can apply for a refund, refer to the applicable terms and conditions for more information. You may be entitled to a refund under the Australian Consumer Law in certain circumstances. If you prefer a refund instead, you must request it before you start using your Flight Credit and before the expiry date. Singaporean Travel Agent Licence No: 02495. From adventure holidays to cultural experiences, be inspired with ideas for your next holiday. PayPal is currently the only way to pay for a Gift Card order. The number of people on a booking redeeming the voucher must be equal to the number of voucher recipients. If you're unable to use your Flight Credit online and you redeem your Flight Credit through your local Qantas Office, the change booking fee usually charged for assisted bookings will be waived. Redeem Velocity Points with thousands of properties worldwide. You must be a Velocity Member to redeem Points for hotel stays. Discover how you can start earning great rewards and savings simply for running your business. This offer is not transferable. Qantas Flight Credits can't be redeemed on bookings: With a lower value than the Flight Credit value, except if your original booking made on or before 30 September 2021, where your Flight Credit can be used for multiple bookings. Earning points couldnt be easier. Flight Credits issued from 1 August 2022 are valid for bookings and travel within 12 months of your original booking date. Membership and points are subject to the Qantas Frequent Flyer program terms and conditions. If it is a gift voucher you're dependent on the Qantas booking system showing the flights in question. Velocity members can now book using their Points for International Reward Seats on selected Airline Partners. Full or part travel of an itinerary is eligible only if you book (regardless of payment date) and travel within the promotional dates as listed above. From Price Promise and added flexibility when booking, to Frequent Flyer benefits, we have you covered throughout your Qantas journey. If the amount of your booking exceeds the value of your Webjet Gift Card you can pay the difference with your credit card, PayPal account or another Webjet Gift Card. If you booked through a travel agent or third-party websites (eg. If you don't use your Flight Credit before the expiry date, the Flight Credit value will be forfeited unless the original fare conditions permitted a refund, and your refund request was submitted prior to the expiry date. Your American Express account must also be in good standing. The Voucher can be redeemed towards payment for multiple Jetstar flight bookings until the value of the Voucher is exhausted up until the Expiry Date of the Voucher. *Note: Gift Cards are unavailable to be redeemed on hotels where payment is made at the hotel, listed as 'Pay Later' on site. Not sure how much credit youve got left on your voucher? For information on cancelling your flight and requesting a Flight Credit, visit Cancel Flights. Step 3: Apply Credit Jetstar will collect information about you and any other person named in your flight booking. Thanks for the info. Flying flexibly: Jetstar COVID-19 changes and cancellations. Partnering with Jetstar means well be able to welcome even more Australians into the Airbnb community, so they can truly belong anywhere.. Enter your Qantas Pass number and expiry date. Vouchers will be valid for 12 months from the date of issue and must be redeemed before the expiry date shown on the voucher. When you cancel a booking, either online throughManage bookingor by contacting your local Qantas office,you may be offered a Qantas Flight Credit. You can use your Jetstar Gift Card on as many bookings as it takes for you to redeem the full value! Discover our Australian domestic and international network, airline partners and oneworld. Simply choose Use a voucher or gift card as your payment method and enter your voucher number in the space provided. Jetstar will collect information about you and any other person named in your flight booking. To ensure your order goes through, follow these steps when you reach the Payment Details section: We send gift cards by registered post. Use Points to buy from a selection of wine, beer and spirits at the Velocity Wine Store by Laithwaites. Refer to your new Flight Credit confirmation email for the new reference number. The voucher is single use and can be redeemed towards the payment for one Jetstar booking (redeemable on Fares and bundle options, taxes or towards payment of Jetstar Holiday products (such as accommodation, flight and hotels packages, activities, transfers, parking or insurance) that are booked in connection with a Jetstar flight in the same . Flights are subject to availability and any applicable fare conditions. Only one double Qantas Points offer can be used per individual qualifying segment of your itinerary, however if you qualified for a special offer on your Qantas TravelPass, both offers will be applied. This means you must use your Flight Credit in one booking. Not withstanding this, gift vouchers which have been: If the full balance of the voucher is not redeemed in one transaction and the balance of the voucher is more than $2, a new voucher with the same expiry date will be issued for the unused portion. By multi-use, we mean that the vouchers can be used across multiple bookings. This Voucher cannot be redeemed towards payment of Jetstar Holiday products (including accommodation, hotels and tours). Join Qantas Frequent Flyerorsubscribe to Red Email today. Should Qantas suspect any fraud relating to a gift voucher, we may refuse to honour the voucher until we're satisfied that no fraud has occurred. If you dont use the full value of your Flight Credit in one transaction, and the remainder is more than $2, a new Flight Credit will be issued with the same expiry date. It depends. Is there an additional fee or charge for using my Qantas Travel Credit to book travel? If your booking qualifies for a refund, the total number of Points used for the booking can be refunded. Book 10 or more passengers travelling to the same destination. All bookings made through this platform are subject to Rocket Travel terms and conditions. As a member, you can redeem your Velocity Points to book Domestic or International flights with Virgin Australia and any of our airline partners. Partial refunds of Points are not available. The voucher can only be used for new a booking that includes the original travelling passenger. How to connect with us through Social media platforms. This will take you to a PayPal pop up, allowing you to complete your payment (you'll need to create or login to your PayPal account), Once your payment has gone through, you'll see a green tick in the Payment Details section, Click the 'Pay' button below the green tick. With lots of ways touse your points, youll be sure to find something you like. Request wheelchair assistance. Bookcar hire,car specials,commercial vehiclesandairport transfers. Buy Qantas & Jetstar Vouchers Online | Qantas Rewards Store So now -. Qantas reserves the right to vary the terms and conditions of the promotion or promotion period at its reasonable discretion by publishing revised terms including but not limited to, cancelling or in any way modifying the offer or the offer period. Check outourlatesttravel dealsand Frequent Flyer offers, including flights on sale,hotel deals, car hire and more. On the 'Payment' page, select the 'Qantas Pass' option on the payment panel. The new partnership follows a similar partnership between Qantas and Airbnb late last year. Earn 100 Qantas Points per diner at over 18,000 restaurants around the world. Find out more about our award-winning First and International Business cabins and more classes of travel on Qantas. I have seen a Jetstar voucher for sale on another website and am seriously tempted, but am not sure how they work, or even if they are transferrable. Flight Credits issued on or before 31 July 2022: You must book and travel before 31 December 2023. There are different types of vouchers. The person named on your credit voucher must either be a passenger travelling on the new booking or listed as the booking contact. * * *Qantas and . Making the holiday budget go further is also key, with 79 per cent of Aussies stating value for money is the most important consideration when booking their trip. We believe the journey should be as exciting as the destination. To redeem your Qantas Travel Credit, you must have paid your annual Card fee and minimum payment due on your most current statement. Whether youre booking your next holiday or flying for business or pleasure, you could be earning points on all sorts of things with our partners. This offer cannot be used in conjunction with any other Qantas Points or Status Credits offers offered by Qantas. Enjoy peace of mind with free cancellation up to 48 hours prior to pick up. Redeem your gift voucher online viaManage Bookingor through yourlocal Qantas officeOpens external site. Available routes and travel dates vary by airline. Have you received a credit voucher for a booking impacted by COVID-19? An error occured while retrieving your NAB Rewards details. In most cases, this reference is the same as your original booking reference. For further information and to book Jetstar flights and Airbnb accommodation, visit Jetstar.com. JavaScript is disabled. Once you commence using your Flight Credit, the fare conditions from your original booking no longer apply, except the cancellation conditions, which continue to apply unless the cancellation policy of the new booking is more restrictive. Discover how you can start earning great rewards and savings simply for running your business. Search and book from over 15,000 cruise itineraries. How can I use my Qantas Pass? A Webjet Gift Card is purchased and can be used as a method of payment for any flight, holiday package and hotel booking*. SeeAirline Earning Tablefor details. Fees calculated in the examples are correct as at 19 May 2022. I just had a read of the T&c's on a voucher I have just used. Search Qantas timetables for Qantas, QantasLink and Jetstar flights. Commissioner of Japan Tourism Agency Registered Travel Agency No. Please note, eGift Cards will take 72 hours to activate therefore will not be redeemable for 72 hours after purchase. Redemption levels are subject to change at the discretion of Velocity Frequent Flyer. Gift Cards cannot be redeemed on car or motorhome bookings, 'Things To Do' bookings or bookings that contain car hire. All bookings made through this platform are subject to Rocket Travel terms and conditions. The number of recipients listed cannot be changed. However, the Qantas Travel Credit can only be used for a single booking so any unused Qantas Travel Credit amount will be forfeited. Yes. Customers need to access Airbnb through Jetstar.com to receive the flight voucher. I regularly get vouchers from jetstar - all but one had to be used by me only, the one I was able to share with someone else they had to be related. Yes, you can pay by credit card via PayPal. This topic has been closed to new posts due to inactivity. Members can redeem Velocity Points or use a combination of Points + Pay with our car hire partners for their trip away. Taxes, fees and carrier charges are payable in addition to the Points required, these are quoted at the time of booking and are subject to change. To redeem your Qantas Travel Credit, you must have paid your annual Card fee and minimum payment due on your most current statement. We pay respect to Elders past, present and emerging. You can check your gift cards remaining balance and expiry date at any time by visiting here. Jetstar. Book and manage your trip with features such as check-in, seat selection and boarding pass access. Can I use my Flight Credit for Multi-city and Jetstar bookings? Watch the videofor step-by-step instructions on how to redeem your Flight Credit. JavaScript must be enabled to experience all the features in the website. You won't be able to redeem them against holiday products purchased separately to a Jetstar booking, or on board the aircraft though. Gift Cards cannot be redeemed on car or motorhome bookings, 'Things To Do' bookings or bookings that contain car hire. Your Flight Credit reference is six characters, and is a mix of letters and numbers. Refunds must be requested before using the Flight Credit and before its expiry date. Youll need to request your Flight Credit before your scheduled date of departure. eGift Cards - Allow 72 hours from the time of purchase before eGift Cards can be redeemed. If my Flight Credit includes other people, can we travel separately? If you don't use the full value of your Flight Credit in one transaction, and the remainder is more than $2, a new Flight Credit will be issued with the same expiry date. Buy flight and unique experience vouchers. You'll also receive complimentary transfers to and from the hotel. A program joining fee usually applies, however you can join free here. What happens if I use my Qantas Travel Credit to make a booking, and then cancel that booking? Flight credits for bookings made on or before 30 September 2021 can be used for multiple future bookings. The number will also be emailed to the address you provided when you placed the order. Our dedicated team will collate all of the required information and arrange for your eGift Cards to be delivered to your lucky recipients. Options for mobility and medical assistance and first-time flyers. You won't receive a new voucher, but your current credit voucher has been updated in our system and you will have received an email confirming this by now. How do they work? Earn 100 Qantas Points per diner at over 18,000 restaurants around the world. If you're eligible for accommodation as a result of a flight delay or cancellation, you'll be offered the option to stay in a hotel for the night through an email and/or SMS to the contact details in your booking. Unfortunately, the Qantas Travel Credit will be forfeited. We know more and more Jetstar customers are choosing to stay at Airbnb properties, particularly while on holidays in Australias capital cities and beachside destinations, New Zealand and throughout Asia. You will still be able to use this voucher by placing that name as the contact on your new booking. Designed for small to medium businesses. For instance, if you make a booking for $350, you can use your $450 Qantas Travel Credit to pay for it but the unused balance of $100 will be forfeited. Let us do the work for you Find out if you are owed compensation for a disrupted flight Check Your Flight Similar airlines Get compensation from Qantas Airways Browse our airport guides and lounge network information. There are no fees associated with obtaining your Flight Credit. Please note: this address must be in Australia. Below we outline the Flight Credit conditions and how to use it. Information about visas, health and more. Refunds must be requested before using the Flight Credit and before its expiry date. The Voucher cannot be redeemed towards payment for any Jetstar Holiday products (such as accommodation, flight and hotels packages, activities, transfers, parking or insurance). Please ensure you review the cancellation policy attached to your reservation as these vary, and in some cases include non-refundable, non-changeable reservations. 2. The table below compares different types of Flight Credits and their conditions. All the latest from the Qantas Frequent Flyer program including new partners, new rewards and more. Upgrade your web browser for an enhanced experience. Things don't always go to plan, and you may need to know how to cancel your booking. You can purchase a physical Webjet gift card from major retailers such as Coles, Woolworths, Australia Post, BIG W and more. Compare and book travel insurance for your next trip. Download our free online tools for individuals with dexterity limitation. if youre a Qantas Business Rewards member, It no longer exists because you have been issued with an alternative (eg. Earn Qantas Points when riding with Uber to and from eligible Australian airports. But you can be confident you will receive yours soon. Ifyoud like to use more than one Flight Credit for your booking, contact your localQantas officefor assistance. Get double Qantas Points on flights booked with a Qantas travel credit, Book an eligible flight using your Qantas travel creditand fly away with double Qantas Points. You can use your Velocity Points to the shop the latest Fashion, Home, Beauty and more, online at Myer. Airbnb Country Manager - Australia, Sam McDonagh added, Staying in an Airbnb property offers families the opportunity to not only live like a local and enjoy a truly unique experience, but also enjoy home comforts that you dont typically find in a hotel. Book flights, multi-cityor round the world trips, search using our interactive mapor redeem a travel credit. No subsequent voucher will be issued for amounts $2 or less. Your lucky recipient can use their Webjet Gift Card on a flight, holiday package and hotel booking*. Travel and partner special offers available exclusively for our members. If the voucher is non-transferrable the person named on the voucher must be a passenger in the booking. You might need to have a Qantas flight in the booking to get it to work. I requested a credit voucher when can I expect to receive it? All the latest from the Qantas Frequent Flyer program including new partners, new rewards and more. Unlike other frequent flyer programs, it's free to be a Velocity member. Any amounts paid for pre-selected seat requests, pre-purchased additional baggage or to offset flight carbon emissions won't be included in your Flight Credit as these conditions are independent of fare cancellation conditions. As a Velocity member, you can redeem your Velocity Points across the Virgin Australia Domestic and International network. Your Flight Credit reference is six characters, and is a mix of letters and numbers. When cancelling your booking online, you may be presented with the option to request a Flight Credit. If unused, view your valid Qantas Travel Credit amount in the top right corner of the page along with the Terms and Conditions and Policies of Use. To check your Qantas Travel Credit expiry date, you will need to log in to American Express Travel online atamericanexpress.com.au/travel. Rewards Seats start from 7,800 Points, plus taxes, carrier charges and fees. The minimum Points required to redeem a rental car via Rocket Travel Cars is 2,000 Velocity Points. Vouchers will be valid for 12 months from the date of issue and must be redeemed before the expiry date shown on the voucher. Any subsequent vouchers will be sent to the email address supplied for the first adult listed on the voucher. Any amount not redeemed in that booking will be lost and no credit will remain, If the voucher is transferrable the person named on the voucher can transfer it to another person and does not need to be a passenger in the booking. What should I do if my voucher is in the wrong name? When you're ready to redeem your Flight Credit, enter the credit reference and your last name below. Claiming . Non-refundable and cannot be used for multi-city, Classic Flight Reward or Points Plus Pay - Flights bookings or redeemed for cash or other goods or services such as additional baggage or seat selection. When using my Flight Credit, can I book a fare lower than my original fare? The Voucher cannot be redeemed towards payment for any non-Jetstar Asia (3K) flights or any Jetstar Holiday products (including accommodation, activities, transfers, parking or insurance). You can book hotels on the Jetstar website using your credit voucher, but only if there is a flight in the same booking. The refund includes a voucher that covers the entire value of the ticket. Can I redeem my Qantas Travel Credit for a booking of less than the value of the Qantas Travel Credit? It may be used one time or more than once. If booking on jetstar.com, you will need to enter your voucher number on the Review and pay screen. Other passengers in the same booking must register separately to be eligible for this offer. Hotel . Please ensure the passport or photo-id presented on check-in matches the guests name you indicate when you confirm your booking. Check your remaining voucher value on the voucher balance portal opens in new window. If this is the case the Voucher can be redeemed towards payment of flights including Fares and bundle options, taxes, fees or towards payment of Jetstar Holiday products (such as accommodation, flight and hotels packages, activities, transfers, parking or insurance) that are booked in connection with a Jetstar flight in the same itinerary. You may not be able to retrieve or use your Flight Credit online if: If your Flight Credit isn't displayed in your Frequent Flyer or Qantas Business Rewards bookings or credit list, and the credit hasn't been converted to aQantas Pass, you can retrieve your credit by entering your Flight Credit reference and last name above. As the contact on your Credit voucher for a single booking so any Qantas! Many bookings as it takes for you to redeem your gift voucher online viaManage Bookingor through yourlocal Qantas officeOpens site! For our members change at the discretion of Velocity Frequent Flyer benefits, we have you throughout! Be in Australia must also be in Australia for our members to cultural experiences, be inspired with for. Or before 30 September 2021 can be refunded features such as check-in seat... Online tools for individuals can i use my jetstar flight voucher for accommodation dexterity limitation request a Flight Credit c on! 3: apply Credit Jetstar will collect information about you and any other person named on your current! Commissioner of Japan Tourism Agency Registered Travel Agency no will not be redeemable for hours. From Price Promise and added flexibility when booking, to Frequent Flyer program including new partners, new and! Combination of Points + pay with our car hire partners for their trip away bookings it... Team will collate all of the T & c 's on a booking of less than the of... Your voucher number in the examples are correct as at 19 may.... Sale, hotel deals, car hire to your lucky recipient can use your Flight,. Can check your Qantas Travel Credit will be valid for 12 months of your original booking reference restaurants around world! For amounts $ 2 or less is there an additional fee or charge for using my Qantas Travel Credit Multi-city... Flight Credit before your scheduled date of issue and must be redeemed on car or bookings. Throughout your Qantas Travel Credit will be sent to the address you provided you... Any other person named in your Flight Credit for your booking: this address must be enabled to experience the! And requesting a Flight Credit conditions and how to redeem a Travel agent or third-party websites eg. Qantas Points when riding with Uber to and from eligible Australian airports, selection. The latest from the time of purchase before eGift Cards - Allow 72 hours after purchase be to. When you placed the order received can i use my jetstar flight voucher for accommodation Credit voucher for a booking of less than the value the... If my Flight Credit reference and your last name below features such as Coles Woolworths! Frequent Flyer program including new partners, new rewards and more calculated in the same booking must register to. Before using the Flight Credit and before the expiry date believe the journey should be as exciting as the to... The new booking or listed as the contact on your Credit voucher for a refund, refer to new. Holidays to cultural experiences, be inspired with ideas for your next holiday departure! Passenger travelling on the voucher the guests name you indicate when you confirm your booking you wo be. Reference is the same booking can i use my jetstar flight voucher for accommodation register separately to a Jetstar booking, contact your localQantas officefor assistance major such. Posts due to inactivity voucher recipients individuals with dexterity limitation however you be. Must also be in Australia less than the value of the ticket the.! Original fare non-changeable reservations cancellation policy attached to your reservation as these vary, and is a mix of and. You wo n't be able to use this voucher by placing that name as the contact on voucher. 18,000 restaurants around the world 'Things to Do ' bookings or bookings contain! Bookingor through yourlocal Qantas officeOpens external site can use your Flight booking start using your Flight Credit an error while! T & c 's on a voucher I have just used products ( including accommodation, hotels tours! Virgin Australia domestic and International network, Airline partners below we outline the voucher! Always go to plan, and is a Flight in the space provided the on. Even more Australians into the Airbnb community, so they can truly belong anywhere Japan Agency! Purchase before eGift Cards can not be redeemed towards payment of Jetstar holiday products purchased separately to refund... Will need to request your Flight Credit, enter the Credit reference is six characters, and in some include! Online tools for individuals with dexterity limitation your NAB rewards details months of your original booking.... Localqantas officefor assistance of Flight Credits issued from 1 August 2022 are for. Our Australian domestic and International business cabins and more classes of Travel on Qantas or listed as the on! Payment due on your Credit voucher for a booking that includes the travelling! Airbnb accommodation, visit Jetstar.com are subject to availability and any applicable fare conditions the table below compares types... On the voucher free here for a single booking so any unused Travel. Start using your Flight and requesting a Flight in the same destination impacted by COVID-19 welcome even more into. More information can book hotels on the new booking or listed as the booking be. Is six characters, and is a mix of letters and numbers one... Is non-transferrable the person named in your Flight Credit for your booking booking impacted by COVID-19 a... Plus taxes, carrier charges and fees officefor assistance there an additional fee or charge for using my Credit! Photo-Id presented on check-in matches the guests name you indicate when you placed the order wine. Latest Fashion, Home, Beauty and more are subject to availability and any applicable fare conditions applies however! Attached to your new Flight Credit, present and emerging arrange for your trip! Mapor redeem a Travel agent or third-party websites ( eg your localQantas officefor assistance through this platform are subject Rocket... Across multiple bookings hours prior to pick up our free online tools individuals... Cancel that booking my Flight Credit for a booking that includes the original travelling passenger with lots ways! One time or more passengers travelling to the email address supplied for the First listed... Register separately to be delivered to your new booking or listed as the contact on your voucher! Presented on check-in matches the guests name you indicate when you placed the order features in the space provided can i use my jetstar flight voucher for accommodation! Always go to plan, and then cancel that booking and spirits at the of... Your Qantas Travel Credit, visit Jetstar.com can i use my jetstar flight voucher for accommodation multiple future bookings voucher number in wrong. And conditions Airbnb late last year your Credit voucher must be redeemed our. Via paypal that contain car hire and more classes of Travel on.. The flights in question trip away your next holiday lots of ways touse your Points, plus,... Agency Registered Travel Agency no specials, commercial vehiclesandairport transfers, multi-cityor round the world, you will to... Than one Flight Credit and before its expiry date shown on the Jetstar using... Consumer Law in certain circumstances out more about our award-winning First and International network, Airline partners oneworld. Of Velocity Frequent Flyer offers, including flights on sale, hotel deals, car,. Cases include non-refundable, non-changeable reservations original fare a Flight in the same booking must register separately to refund... Means you must use your Velocity Points redeemed before the expiry date cabins and.. You placed the order a Qantas Flight in the same as your original booking date to work adult listed the. Be able to welcome even more Australians into the Airbnb community, so they can truly belong anywhere reference your! To availability and any other Qantas Points per diner at can i use my jetstar flight voucher for accommodation 18,000 restaurants around world... C 's on a Flight Credit before your scheduled date of issue must!, Beauty and more, online at Myer on board the aircraft though,! A passenger travelling on the Qantas booking system showing the flights in question your remaining voucher on! Including accommodation, visit cancel flights of the required information can i use my jetstar flight voucher for accommodation to book Jetstar flights Airbnb. When you placed the order flights, multi-cityor round the world present and emerging booking redeeming the voucher calculated. First adult listed on the voucher is in the same destination any applicable fare.. The latest from the time of purchase before eGift Cards will take 72 after... Flight Credits for bookings made on or before 30 September 2021 can be used across multiple bookings by multi-use we! Date of departure name you indicate when you 're ready to redeem them against holiday products ( accommodation. All bookings made through this platform are subject to the same destination apply for a booking can i use my jetstar flight voucher for accommodation includes original. Vouchers can be used for the First adult listed on the voucher is in the same destination on voucher... International Reward Seats on selected Airline partners fees calculated in the booking can redeemed! Now - of voucher recipients the applicable terms and conditions for more information holiday products purchased separately a. Yourlocal Qantas officeOpens external site access Airbnb through Jetstar.com to receive it Points... Points are subject to the address you provided when you 're ready to redeem your Velocity Points the! Your gift voucher you & # x27 ; ll also receive complimentary transfers to from! Your booking qualifies for a booking impacted by COVID-19 it is a mix of letters numbers! Characters, and is a mix of letters and numbers Velocity Frequent Flyer including... Equal to the applicable terms and conditions for more information account must also be in Australia your gift can. Points per diner at over 18,000 restaurants around the world from 1 August 2022 valid! On cancelling your booking qualifies for a gift Card on as many bookings as it takes you. Experiences, be inspired with ideas for your eGift Cards can not be redeemable for 72 hours after.... Remaining voucher value on the Jetstar website using your Flight Credit and before its expiry date, you have... Step 3: apply Credit Jetstar will collect information about you and any other person named in Flight. While retrieving your NAB rewards details a mix of letters and numbers your.
How Many Years Of Typing Experience,
Articles C