1. Process, Importance and Type of  Communication, 2.Different Models and Process of Communication, 3.Barriers and  Breakdowns in Communications, 4. Role, Effect and Adavntages of Technology in Business Communication, 5. Non-Varbal Aspects of communications, 6. Effective Listening, 7. effective Communication, 8.  Principles of Effective Communication, 9.  Interview Skills, 10. Practices in Business Communication, 11. Oral Presentation, 12. Writing Skills, 13.  Written BusinessCommunication, 14. Written Business Communication - Medium : Letters, 15. Office Memorandum and Circular, 16. Proposal and Report Writing.